Terms and Conditions
For more information about gaming options and promotions, visit CoinXBet Casino.
General Terms of Service
These terms and conditions govern the use of CoinXBet Casino services by all registered players. By creating an account and accessing the platform, users agree to comply with all rules, policies, and procedures outlined in this document. The casino reserves the right to modify these terms at any time, with changes taking effect immediately upon publication.
Account Registration Requirements
Players must meet the following criteria to register and maintain an active account:
- Minimum age of 19 years (or legal gambling age in jurisdiction)
- Residency in a jurisdiction where online gambling is permitted
- Provision of accurate personal information during registration
- Single account per person, household, and IP address
- Verification of identity through document submission
False information or multiple accounts result in immediate account closure and forfeiture of balances. The casino employs verification procedures to prevent underage gambling and fraudulent activity.
Deposits and Withdrawals
All financial transactions must originate from accounts in the player’s own name. Third-party deposits are prohibited and will be returned to the source. Withdrawal requests require account verification and may be subject to additional security checks for large amounts.
Processing Timeframes
| Method | Deposit Time | Withdrawal Time | Minimum | Maximum |
|---|---|---|---|---|
| Interac | Instant | 24-48 hours | 20 CAD | 5,000 CAD |
| Credit Card | Instant | 3-5 days | 20 CAD | 2,500 CAD |
| Cryptocurrency | 10-30 minutes | 1-24 hours | 30 CAD | 10,000 CAD |
| Bank Wire | 1-3 days | 3-7 days | 100 CAD | 25,000 CAD |
The casino reserves the right to request additional documentation before processing withdrawals. Players must wager deposited funds at least once before withdrawal eligibility.
Bonus Terms and Wagering
All promotional offers carry specific terms regarding eligibility, wagering requirements, and game restrictions. Players must opt-in to bonuses before depositing unless otherwise stated. Bonus funds cannot be withdrawn until wagering requirements are fully satisfied.
Standard wagering requirements apply as follows:
- Welcome bonuses: 35x bonus amount
- Reload bonuses: 30x bonus amount
- Free spins: 40x winnings amount
- Cashback offers: 1x cashback amount
Maximum bet limits during bonus play are capped at 5 CAD per spin or hand. Exceeding this limit may void bonus funds and associated winnings. Game contributions toward wagering vary by type, with slots contributing 100% and table games contributing 10-20%.
Prohibited Activities
The following actions constitute violations of these terms and result in account suspension or closure:
- Using VPN or proxy services to mask location
- Colluding with other players or third parties
- Exploiting software errors or game malfunctions
- Engaging in bonus abuse or irregular betting patterns
- Attempting to reverse engineer or manipulate games
- Harassing staff or other players through communication channels
The casino monitors gameplay for suspicious activity and investigates accounts flagged by automated systems. Confirmed violations lead to confiscation of funds and permanent account closure.
Responsible Gaming Policies
CoinXBet Casino promotes responsible gambling through various tools and resources:
- Deposit limits (daily, weekly, monthly)
- Session time reminders and limits
- Self-exclusion options (temporary or permanent)
- Reality checks displaying time and money spent
- Links to problem gambling support organizations
Players experiencing gambling-related difficulties should contact support to activate protective measures. Self-exclusion requests are processed immediately and cannot be reversed during the chosen period.
Canadian Support Resources
- Gamblers Anonymous Canada: 1-855-222-5542
- Problem Gambling Helpline: 1-866-531-2600
- Responsible Gambling Council: www.responsiblegambling.org
Game Fairness and RNG Certification
All games utilize certified random number generators tested by independent auditing firms. The casino does not manipulate game outcomes or alter return-to-player percentages. Game rules, paytables, and RTP information are available within each game’s information section.
Dispute Resolution
Players with complaints or disputes should first contact customer support through available channels. The casino investigates all concerns and provides written responses within 5 business days. Unresolved disputes may be escalated to the licensing authority for independent review.
Intellectual Property
All content, software, graphics, and trademarks on the platform remain the property of CoinXBet Casino and its licensors. Players may not reproduce, distribute, or create derivative works from any platform materials without explicit written permission.
Limitation of Liability
The casino is not liable for losses resulting from technical failures, internet disruptions, unauthorized account access due to player negligence, or events beyond reasonable control. Players are responsible for maintaining account security and protecting login credentials.
Account Closure and Inactivity
Accounts inactive for 12 consecutive months may be classified as dormant and subject to monthly maintenance fees. Players may close accounts at any time by contacting support, with pending withdrawals processed before final closure. The casino reserves the right to close accounts for any reason with appropriate notice.
Governing Law
These terms are governed by the laws of the jurisdiction in which the casino is licensed. Players agree to resolve disputes through the designated legal framework and waive rights to class action participation.
By continuing to use CoinXBet Casino services, players acknowledge understanding and acceptance of these terms and conditions in their entirety. ```